Ascent is a daily formation app from Lemieux Strategic Solutions, LLC. If something isn't working the way you'd expect, or you have a question about your subscription, your journal, or your progress, this page is the place to start.
Email todd@lemieuxstrategicsolutions.com with your question. We aim to reply within two business days. A short description of what happened and, if possible, the step or screen where it happened helps us help you faster.
Open Ascent, go to the Premium screen, and tap Restore Purchases. As long as you're signed in with the same Apple ID you used to subscribe, your premium access will be restored.
Ascent subscriptions are managed by Apple. To cancel, open the Settings app on your iPhone or iPad, tap your name at the top, tap Subscriptions, select Ascent Premium, and tap Cancel Subscription. You'll keep premium access through the end of your current billing period.
All of your journal entries, step progress, and reflection responses are stored locally on your device using Apple's SwiftData framework. They never leave your device. If you use iCloud Backup, they may be included in your device backup per Apple's terms.
Because your data is stored only on your device, we cannot recover it from our end. If you have an iCloud Backup from before the loss, restoring your device from that backup will bring your entries back. If you deleted the app, reinstalling it on the same device may or may not restore data depending on your iOS settings.
Premium subscribers can export their journal from the Journal tab. Tap the export icon in the top-right and choose Markdown or JSON. The exported file can be shared via the standard iOS share sheet.
First, try tapping Restore Purchases on the Premium screen. If that doesn't resolve it, confirm that the Apple ID signed into the App Store on your device is the same one you used to subscribe. If it still isn't working, email us and we'll help troubleshoot.
Email todd@lemieuxstrategicsolutions.com with a short description of what happened, the step or screen you were on, and — if you can — your device model and iOS version. Screenshots help.
We want to hear it. Ascent is a living path, and what you notice in practice is what sharpens it. Email your feedback to the same address and we'll read every note.
Our privacy policy explains exactly what we collect (as little as possible) and how your information is handled. Short version: Sign in with Apple is the only authentication, your journal stays on your device, there are no ads, and we don't sell or share your data.
Ascent's terms are Apple's standard End User License Agreement, available at apple.com/legal/internet-services/itunes/dev/stdeula.
Email: todd@lemieuxstrategicsolutions.com
Lemieux Strategic Solutions, LLC